Last updated September 18, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within 15 days of the purchase date. All returned items must be in be in new and unused condition.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and mail your return the following address:
Attn: Returns – RMA #
605 4th Street South
La Crosse, WI 54601
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 5 business days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at firstname.lastname@example.org